Reference

What You Agree to When You Use bb44app

These terms set out the rules that apply to your account, your deposits through bKash, Nagad, or Rocket, and how you access the lobby.

Account eligibility by regionbKash, Nagad, Rocket deposit rulesWithdrawal conditionsAccount suspension policyChanges and updates
bb44app What You Agree to When You Use bb44app
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat widget inside your account dashboard. Our support team can clarify any clause in these terms or explain how a specific rule applies to your wallet or account.

Email Support

Send a written query about these terms to our support address. Include your account ID and the clause you are asking about so we can respond with the right context.

Account Help Centre

The Help Centre inside your account covers common terms questions — payment rules, withdrawal conditions, and account suspension steps — without needing to wait for a reply.

RULES WE FOLLOW

How We Handle Your Account and Data Under These Terms

Our terms are built around a clear account structure — what we hold, what you control, and how disputes are handled. Every section below reflects how we actually operate the platform, not just what the legal text says.

Account Security Your login credentials are your responsibility. We use encrypted sessions to protect account access, and any suspicious activity triggers a review before further transactions are processed.
Payment Records Every bKash, Nagad, and Rocket transaction is logged against your account. These records are what we use to verify deposits and process withdrawal requests accurately.
Data Retention We keep account and transaction records for as long as your account is active and for a defined period after closure. You can request a summary of your data by contacting support.
Term Change Requests If you disagree with a terms update, you can close your account before the effective date. Outstanding balances will be processed back to your registered wallet on record.

Common Questions About These Terms

These are the questions we hear most often about how the terms work in practice — from wallet rules to account closures.

Access and eligibility are based on your local law and the region you are in. Being in Dhaka or anywhere else in Bangladesh does not change the core terms, but local law may affect what you can access.

If we suspend your account under these terms, any confirmed wallet balance is reviewed. Funds from verified bKash or Nagad deposits are returned to the source wallet after the review is complete.

No. Your deposit wallet must match the name on your bb44app account. Rocket payments from a third-party wallet will be flagged and the account may be suspended pending verification.

We post the updated version at this page URL. The effective date is shown at the top of the document. Continued account use after that date counts as acceptance of the revised terms.

Contact our support team through live chat or email before the change takes effect. If the issue is not resolved, you can close your account and we will process any remaining balance to your wallet.

Yes. You can request a record of your transactions and account activity by contacting support. We hold this data for a set period and can provide a summary tied to your account ID.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.