What Data We Collect and Why We Hold It
When you open an account, we collect your name, email address, phone number, and the payment method you connect — whether that is bKash, Nagad, or Rocket. This data is used to verify your account, process deposits and withdrawals, and deliver support when you need it.
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We also collect device and session data automatically: browser type, IP address, and the pages you visit within the platform. This helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to advertisers or unrelated third parties. Payment
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wallet details — including your bKash or Nagad number — are stored in encrypted form and are used only to complete transactions you initiate. If you contact our support team, the contents of that conversation are retained to help resolve follow-up queries. Data retention periods vary
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by category; account-level data is held for as long as your account remains active and for a period after closure as required by applicable law in your eligible region. You can request a summary of the data we hold on you at any time through the
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account settings or by writing to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.